REFUND POLICY

If the Client requests a refund before the Service Provider starts working on the project, 100% of the payment will be refunded (transaction charges will be deducted). We do our best to support the client and meet their demands. However, in case the resources are mobilized, the customer is not eligible for a refund. Since our team always works with the client to fix any concerns, our first priority will be facilitating customers with the required revision(s). Refunds, if issued, take 5 to 15 days to appear on the customer’s end. A processing fee of USD 250 or 5% of the order amount (whichever is greater) will be applied in all situations. The support staff will offer confirmation of acceptance for the refund request, which can only be submitted using the original payment method used when placing the transaction. You will also get a refund message via the email address you gave at the time of checkout. Please note our refund policy in the following instances:

Change of Mind

We do not refund the amount once the project is initiated by our team. Our project managers review the smallest details with the clients before assigning the projects to relevant teams. Thus, we don’t facilitate refunds in case of a change of mind after order placement.

Low-Quality Delivery.

On a delivered product, a customer can only claim a refund under this reason once all the following options are exhausted:

A. If the delivered product does not meet the customer’s requirement as documented at the time of order placement even after revisions.

B. We are devoted to providing 100% satisfaction to our clients and give limitless changes to guarantee satisfactory delivery. We assign, re-assign, and re-write your job to ensure total satisfaction. Reserve FREE Pages for the future, but of the same worth, which you may use at any moment. Suppose we are still unable to provide what you requested. In that case, a refund will be issued based on a mutually agreed-upon proportion (but only when the delivery is completely off the mark).

Late Delivery.

We believe in “On Time Delivery.” However, suppose we fail to deliver the requested service on time after at least three tries from your side to reach us. In that case, your refund will be granted if it is shown by documentation evidence that the late delivery was the company’s fault. However, the company believes in sustainable employee dealing. Therefore, we give our team 10 to 15 days of grace time to deliver the project, depending on the nature of the incident that caused the delay in project completion. Also, in case of a refund, we deduct the amount from the total refund to compensate our team for the effort invested in the completed part of the project.

External Influences.

External influences include natural disasters and calamities, which can hinder the project, and these instances are out of our control. Thus, any delay or disconnection of communication will not lead to a refund or refund claim.

Refund Time Frame.

The time frame for a refund is under 10 days of first submission or order delivery, subject to no revisions a vailed. The company is not entitled to entertain a refund claim after the set time frame.

A. Customers must consider the deadline for claiming a refund at the time of order placement.

B. In case of late delivery due to some minor technical errors, such as grammatical, typing, word count, missing references etc.

C. No refund will be issued based on a low word count.

Copyright & Personal Use

The Products delivered to You are completely original content. The full copyright to the Products and other materials delivered to you is retained by you and you alone. You agree to indemnify, defend, and hold harmless the Company for any and all unauthorized uses you may make of any material available made available to you by Company. Any unauthorized use of the delivered Products and/or content of this Website may subject you to civil or criminal penalties.

No Plagiarism

We do not condone, encourage, or knowingly take part in plagiarism or any other acts of fraud or dishonesty. We strongly adhere to and abide by all copyright laws, and will not knowingly allow any Customer to commit plagiarism or violate copyright laws.

Neither the Company nor any of its affiliates and/or partners shall be liable for any unethical, inappropriate, illegal, or otherwise wrongful use of the Products and/or other author material received from our Website. This includes plagiarism, lawsuits, poor grading, expulsion, academic probation, loss of scholarships/grants/prizes/titles/positions, failure, suspension, or any other disciplinary or legal actions. The buyer of material from our Website is solely responsible for any and all disciplinary actions arising from the improper, unethical, and/or illegal use of the material.